Effective Date: [01-10-2025]
Welcome to 24×7 Service Support (Khushi Enterprises). By accessing or using our website and services, you agree to comply with the following Terms & Conditions. Please read them carefully before booking any service.
1. Services
- We provide independent repair and maintenance services for multi-brand appliances such as chimneys, gas stoves, hobs, microwaves, dishwashers, and other home appliances.
- We are not an official service center of any appliance brand. All brand names and trademarks belong to their respective owners and are used only for reference purposes.
2. Booking & Payments
- Service requests can be made through our website, toll-free number, or email.
- Service charges, spare part costs, and labor fees will be communicated before service confirmation.
- Payments can be made via cash, UPI, card, or other secure online methods.
- In case of online payment, transactions are processed through trusted third-party gateways.
3. Warranty & Liability
- Warranty on repairs or parts (if any) will be informed at the time of service.
- We do not guarantee services performed by unauthorized technicians outside our network.
- We are not liable for indirect damages, losses, or misuse of the appliance after service.
4. Cancellations & Refunds
- Service bookings can be canceled by contacting our customer support before the technician visit.
- Refunds (if applicable) will be processed as per our Refund & Cancellation Policy.
5. User Responsibilities
- Customers must provide accurate details such as name, address, appliance issue, and contact number.
- Customers must ensure safe access to the appliance for the technician.
- Any unauthorized modification to the appliance during or after repair voids warranty (if given).
6. Data Protection
- We handle customer information as per our Privacy Policy.
- We do not share, sell, or misuse your data.
7. Service Availability
- Services are subject to technician availability in your area.
- We reserve the right to refuse or reschedule service requests.
8. Changes to Terms
- We may update these Terms & Conditions from time to time. Updates will be posted on this page with the “Effective Date.”
9. Governing Law
- These Terms & Conditions are governed by the laws of India.
- Any disputes will be subject to the jurisdiction of courts in Ghaziabad, Uttar Pradesh.
10. Contact Us
For questions regarding these Terms & Conditions, please contact us:
Khushi Enterprises (24×7 Service Support)
📍 Building No./Flat No.: PL-77/1 KH-82
Name Of Premises/Building: VIKAS KUNJ
Road/Street: LONI, Tronica City
District: Ghaziabad, Uttar Pradesh – 201102
📞 Toll-Free: 1800-203-7433
📧 Email: care@24x7servicesupport.org